FAQ
Can't find your answer? Send us a message and we reply within one working day.
Grades
Condition and testing
How do you grade condition?
Mint is like new, Near mint shows only the faintest wear, Good has normal play wear, Fair has clear wear but works fully, and For parts is sold untested for spares.
What does "Complete in box" mean?
The game comes with its original box, manual and any inserts that shipped with it. If something is missing, the listing says so.
What is a bench report?
Our record of testing the exact copy you are buying: result, test date, save battery state and board revision.
Delivery
Shipping and returns
How long does delivery take?
Orders placed before 2 pm ship the same working day. Delivery usually takes 2 to 4 working days within Europe.
Can I return a game?
Yes. You have 30 days to return anything in the condition you received it. If it was faulty on arrival we cover the postage.
Do you offer a warranty?
Every game, console and accessory has a one-year warranty against faults that were not in the listing.
Selling to us
Trade-ins
Do you buy collections?
Yes, from a handful of games to whole shelves. Send a list and photos and we reply with a quote within 48 hours.
How do I get paid?
By bank transfer once your parcel has been checked, usually within two working days of arrival.